Information to include
- Name of the platform or channel
- Content link or page URL
- Date and time of publication, telecast, or discovery
- A clear summary of your objection or complaint
- Your full name, email address, mobile number, and contact details
Grievance Redressal
Raise a content-related concern.
If you have a grievance regarding content published on Chemocule, please write to our grievance redressal team with the required details.
Contact
Grievance contact details.
Support
crm@chemocule.inAddress
Kivaa Digital, 208, Second Floor, Atlanta shoppers, Signus Hospital, Pathardi Phata, Nasik, Maharashtra - 422009
Redressal process
- Complaints received through the grievance email will be acknowledged.
- The complaint will be reviewed and verified by the concerned team.
- A response or decision will be shared within seven days of receiving a valid complaint.
- If you do not receive a response within seven days, you may escalate the matter to management@kivaa.in.
- Complaints relating to advertisements may also be directed to the Advertising Standards Council of India where applicable.